Privacy Policy

Effective Date: January 23, 2026

True Shepherd Foundation, Inc. ("we," "our," or "us") is committed to protecting your privacy and stewarding your personal information with care, integrity, and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a donation, sign up for updates, or otherwise interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Donation details (amount, date, and method — we do not store full credit card numbers)
• Any information you submit through forms, newsletters, or event registrations

We may also automatically collect limited technical information such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our site

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We use your information to:

• Process donations and issue receipts
• Communicate with you about our mission, programs, and updates
• Respond to inquiries or requests
• Manage events, newsletters, and volunteer engagement
• Maintain accurate records for legal, accounting, and compliance purposes
• Improve our website, communications, and outreach

We only use your information in ways that align with our mission and values.

3. Donations and Third-Party Services

Donations made through our website are processed by trusted third-party platforms, including Givebutter. These providers collect and process payment information in accordance with their own privacy policies and security standards. True Shepherd Foundation does not store full credit card numbers or sensitive payment credentials.

We may also use third-party tools for email communications, analytics, customer relationship management (CRM), and website hosting. These service providers are only given access to information necessary to perform their specific functions and are contractually obligated to protect your data.

True Shepherd Foundation does not sell, rent, or trade your personal information.

4. Email Communications

If you subscribe to our newsletter or updates, you may receive periodic emails from us. You may unsubscribe at any time by clicking the link included in our emails or by contacting us directly.

5. Data Security

We take reasonable and appropriate administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no system is completely secure, we strive to use industry best practices, secure service providers, and encryption where appropriate to safeguard your data.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

7. Your Rights and Choices

Depending on your location, you may have rights under applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and similar regulations. These rights may include:

• The right to know what personal information we collect and how it is used
• The right to request access to the personal information we hold about you
• The right to request corrections or updates to your information
• The right to request deletion of your personal data (subject to legal, tax, and accounting record-keeping requirements)
• The right to opt out of certain data uses where applicable

We do not discriminate against individuals who exercise their privacy rights.

To make a request, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

True Shepherd Foundation, Inc.
Email: info@thinkraven.com
Website: https://www.thinkraven.com

We believe transparency and trust are essential to our work. Thank you for supporting our mission and the communities we serve.